Mark Hurst at Good Experience has launched a web site illustrating cases of bad design for both online and offline experiences. Much in the spirit of Norman's The Design of Everyday Things visitors can submit photographs and accounts of bad experiences from poor design.
Link:
www.thisisbroken.com
Nate Shedroff: User-centered Design is an approach (with many variations) to creating experiences (whether products, interfaces, events, or other media) for people with their needs in mind. Usability is one of the primary focii but only one of several. Others include usefulness, desirability, legibility, learnability, etc. The benefits are that these experiences are often easier to use and learn; more appropriate in terms of functions and use, and more compatible with existing processes.
Good overview article on UCD process. Also, some info on benefits and shortcomings of heuristic reviews.
Link:
http://www.digital-web.com/interviews/interview_2002-10.shtml
This allows a right-click to open in new window if needed, and also allows user to bookmark the pop-up. Standard javascript pop-ups without an href do not allow for this.
Link from:
http://www.youngpup.net/?request=/articles/how-to-create-popups.xml
"LIFT-Nielsen Norman Group Edition," a new software product that allows developers to check pages for compliance with usability guidelines as they code. It works with Macromedia Dreamweaver (4.0 or MX) on both Windows and Macintosh. LIFT NN/g checks to ensure that websites are compliant with the World Wide Web Consortium's accessibility guidelines and Section 508 guidelines. It's Jakob Nielsen in a box!
[via ChallisHodge]
Links:
http://www.nngroup.com/reports/accessibility/software/
http://www.w3.org/WAI/
http://www.access-board.gov/sec508/guide/act.htm
Anthropologist and general brainiac concerned with how users interact with technology.
Link:
http://www.darrouzet-nardi.net/bonnie/
Her contact map
http://www.izix.com/pro/lightweight/contactmap.php
Poster/paper from the UK: A usability tool for web evaluation applied to digital library design.
Link:
http://www9.org/final-posters/poster60.html
Nice look at proposed tool:

http://www.asktog.com/columns/022DesignedToGiveFitts.html
The time to acquire a target is a function of the distance to and size of the target.
Michael Bernard has conducted two studies, which sought to better understand users’ expectations concerning the location of common objects on web sites and E-commerce site.
Some of the findings show that people expect:
- Links back to the front page to be located top-left of a page
- Internal links to be placed along the left side and external links along the right
- Shopping cart, account and help to be located along the top-right side
- Login to be placed top-left
Links:
The article Developing Schemas for the Location of Common Web Objects
The article Examining User Expectations for the Location of Common E-Commerce Web Objects
Thanks to:
Henrik Olsen
http://www.incent.com/community/design_corner/02_0524arch.html
great article on UCD process. this guys looks like he knows what he's doing. Jared Braiterman, Ph.D. www.jaredresearch.com